The whole stack, one team.

Every managed device runs SCagent, the platform we engineered in-house — born in medical practices, built for any organisation. It watches around the clock, detects problems early — frequently fixing them before staff notice — and keeps machines patched on a schedule that respects your working hours.

• Around-the-clock monitoring of every managed endpoint
• Proactive detection and rapid support response
• Patching scheduled around your hours, not ours
• Windows, macOS and Linux covered

More about the platform →

We design, build and operate the server and storage foundations a practice runs on — on-premises, in the cloud, or a deliberate mix of both. The design goal is always the same: infrastructure that fails rarely, degrades gracefully and recovers fast.

• Design, build and day-to-day operation
• On-premises, cloud and hybrid environments
• Monitored and maintained through SCagent

Most practice workloads run virtualised, and we operate all three major hypervisors in production for clients: VMware ESXi, Microsoft Hyper-V and Proxmox VE. That breadth matters — your platform choice can follow your needs and budget, not our tooling.

Practices carrying clinical data have retention obligations that a simple file copy doesn’t meet. Our answer: protected servers imaged whole, retained in line with clinical obligations. And because a restore you’ve never tested is a hope rather than a plan, every backup is verified by actually booting it.

• Whole-server imaging with clinical-grade retention
• Off-site copies held separately from the practice
• Every backup verified by booting it
• File-level restore from any retained image
• Engineered around clinical-data retention obligations

Day-to-day administration of your Microsoft 365 tenancy — accounts and licensing, mail, and the security settings that actually matter — handled by the same team that manages everything else.

We design and manage practice networks end to end, so the connection between the front desk, the server room and the outside world is somebody’s job — ours.

Hosted telephony on Australian carriage, with the features reception actually uses: caller context as the phone rings, call recording with consent, and after-hours routing that matches how the practice really operates.

• Australian carriage
• Caller context for reception
• Call recording with consent
• After-hours routing